Adding a Serious Deficiency Event

For those sponsors that track the serious deficiency process.

- Click on Visits from the main dashboard.

- Scroll down to Serious Deficiency Events.
- Click the blue "Add Serious Deficiency Event" button.
- Select a reason from the following:
- 5-Day Reconciliation
- Assistant not Properly Trained
- Excess Sugar - yogurt and/or cereal
- Failure to keep required records
- False claiming
- False information on application
- Health or safety threat
- Household contacts
- Incorrect address and/or phone number
- Incorrect recording of meal counts and/or menus
- Incorrect portion sizes
- Lack of business integrity
- License revoked
- License Violation
- Meal counts recorded in advance
- Meal Served out of Approved Meal Times
- Milk requirement
- Missing meal components
- Non-compliance with agreement
- Non-compliance with meal pattern
- Not Home During Review 1st Instance
- Not Home During Review 2nd Instance
- Notifying sponsor when not claiming
- Out of ratio
- Over capacity
- Paperwork not available for review
- Paperwork not up to date
- Participation under more than one sponsor
- Providers own children claimed without outside children
- Provider would not allow a review
- Recordkeeping
- Sponsor Organization Responsibilities
- Training
- Unsuccessful Review
- Select if "In Serious Deficiency Process"
- Select Event from the following:
- 5 Day - Justified
- Appeal not received
- Appeal received
- Appeal request
- ARO decision
- Corrective Action Needed
- Corrective Action Plan Received
- Discretionary Exception
- Household Contacts
- Noncompliance withdrawn
- Notice of Termination Sent
- Phone Call
- Proposed Termination Sent
- Proposed Termination withdrawn
- Serious Deficiency Deferment
- Serious Deficiency Determined
- Serious Deficiency Withdrawn
- State Agency Findings
- State Agency Findings Follow-Up
- Terminated for convenience
- Training letter sent
- Unable to contact letter sent
- Unsuccessful review
- Select Date
- Add Comments (optional)
- Select Follow-Up Date
- Upload File (optional)
- Click the blue button to Save and Add Another Event OR Click the green button to Save.
