Adding a Serious Deficiency Event

For those sponsors that track the serious deficiency process.

  • Click on Visits from the main dashboard.
  • Scroll down to Serious Deficiency Events.
  • Click the blue "Add Serious Deficiency Event" button.
  • Select a reason from the following:
    • 5-Day Reconciliation
    • Assistant not Properly Trained
    • Excess Sugar - yogurt and/or cereal
    • Failure to keep required records
    • False claiming
    • False information on application
    • Health or safety threat
    • Household contacts
    • Incorrect address and/or phone number
    • Incorrect recording of meal counts and/or menus
    • Incorrect portion sizes
    • Lack of business integrity
    • License revoked
    • License Violation
    • Meal counts recorded in advance
    • Meal Served out of Approved Meal Times
    • Milk requirement
    • Missing meal components
    • Non-compliance with agreement
    • Non-compliance with meal pattern
    • Not Home During Review 1st Instance
    • Not Home During Review 2nd Instance
    • Notifying sponsor when not claiming
    • Out of ratio
    • Over capacity
    • Paperwork not available for review
    • Paperwork not up to date
    • Participation under more than one sponsor
    • Providers own children claimed without outside children
    • Provider would not allow a review
    • Recordkeeping
    • Sponsor Organization Responsibilities
    • Training
    • Unsuccessful Review
  • Select if "In Serious Deficiency Process"
  • Select Event from the following:
    • 5 Day - Justified
    • Appeal not received
    • Appeal received
    • Appeal request
    • ARO decision
    • Corrective Action Needed
    • Corrective Action Plan Received
    • Discretionary Exception
    • Household Contacts
    • Noncompliance withdrawn
    • Notice of Termination Sent
    • Phone Call
    • Proposed Termination Sent
    • Proposed Termination withdrawn
    • Serious Deficiency Deferment
    • Serious Deficiency Determined
    • Serious Deficiency Withdrawn
    • State Agency Findings
    • State Agency Findings Follow-Up
    • Terminated for convenience
    • Training letter sent
    • Unable to contact letter sent
    • Unsuccessful review
  • Select Date
  • Add Comments (optional)
  • Select Follow-Up Date
  • Upload File (optional)
  • Click the blue button to Save and Add Another Event OR Click the green button to Save.

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