My Food Program Help Center

My Food Program has the ability to generate an ACH file that you can upload in your bank to generate direct deposits and pay your providers or centers. My Food Program does not transfer the funds; we only provide you the ACH file that you can use with your bank.

Before you can use the ACH Generator, you need to enter the sponsor bank account information and the bank account information for your providers or centers that you want to pay via direct deposit. You can find information in our Help Center article on Banking Setup.

To generate an ACH file:

Login as a sponsor user
Click on the top tab called Claims

Select the button for ACH Generator

Enter your banking passphrase
Click Unlock ACH Generator

Select the sites that you want to include in the ACH file

The only sites that will appear in the dropdown list are those that are active and have banking information
There is the option for Select All

Select the claim month(s) that you want to include in the ACH file

The file will include all claims and claim adjustments for the month that are not marked as paid.

Check the box if your bank requires a balanced ACH file. An unbalanced file includes credits only. A balanced file includes both credits and debits.
Enter the date that you would like the funds withdrawn from your account
Click "Securely Generate ACH" and the file will download automatically into your browser's default download location

You are now ready to upload the ACH file to your bank and generate the payments to your providers or centers.

Still need help? Message Us