Adjust Payment Amounts to Match Funds Received From States

Sponsors in states that file aggregate claims instead of per-center claims will have some rounding error differences that require an adjustment. Instead of needing to adjust each claim individually, we have the option to balance the amount received from the state agency automatically using a weighted average.

To adjust payment amounts:

• From the Sponsor dashboard select the “Claims” tab.
• Select “Claims Payments”.
• On the right-hand side, select the month and year and click “Done”. Your payments will appear in a list below if there are unpaid claims.
• Enter the “Amount Received From State Agency” in the box at the bottom (1).
• The system will allocate across the centers on a weighted average basis according to the original claim amounts.
• Entering a value and clicking the green button will also mark the claims as paid to remove any further edits (2).
• Click the green “Save” button when finished.