Allow Participant Status “Incomplete”

This setting controls whether the participant status “Incomplete” is available for use.

In most cases, we recommend leaving this box unchecked. Best practice is for sponsors, providers, centers, and sites to review the status of the income eligibility form, enrollment form, and infant form to determine whether paperwork is missing. These form-specific indicators provide a more accurate picture of compliance.

Because the “Incomplete” status must be applied manually, it can be an error-prone way to track children or adult day care participants with missing or incorrectly completed CACFP paperwork.

Participants marked as “Incomplete” can still be checked in for attendance and meal counts. Whether they are included in a claim despite missing CACFP documentation depends on your sponsor policies and other site settings.

• Login as a Sponsor Admin
• Click on the green tab for Setup

• Click on Sponsor Setup

• Scroll down to the checkbox labeled "Allow Participant Status "Incomplete"

• Make your selection
• Scroll to the bottom and click the green "Save" button