How to Check for Errors

The claims process has five steps:

1.  The provider or center checks for errors.
2. The provider or center fixes any mistakes.
3. The provider or center clicks "Submit to Sponsor"
4. The sponsor corrects any errors and disallows any meals based on review visits.
5. The sponsor creates the claim.

This article is about Step 1. Providers or centers can check for errors as many times as they want! We strongly encourage providers and centers to click "check for errors" at least once a week for a smooth claims processing experience.

To check for errors:

• Click on “Check for Errors or Submit to Sponsor” on the main dashboard. Clicking this button will open a calendar.
• On the calendar, select the month and year and click "Load"

You will see a screen with three sections:

The first section of the Check for Errors page is titled, "New Meal Attendance Entered Since Last Check for Errors". It will have a date/time stamp of the last time you did a "check for errors" if you are entering meal counts by name.

The meals listed in this top section are those that have not been checked for errors. There might be errors on these meals or there might not be, but they have not been run through the My Food Program edit checks.

The columns on the new meal attendance are:

• Date
• Meal
• Menu Entered: this will display “true” if a menu has been entered and “false” if a menu is missing.
• Meal Count: the total number of participants checked in for the meal across all rosters.
• Food Production: this will display “true” if a food production record has been entered and “false” if there is no food production record. This column is not shown if you are a family child care provider.

• The second section on this page is a list of Meal Errors. 
• Complete details about meal errors can be found on the Disallowed Meals Report. 
• For a full list of potential meal errors, click here.

Important Note: the list of meal errors is updated only after you click "Check for Errors". If you have updated any information and return to this screen, you need to click "Check for Errors" to update the list of meal errors.

The meals listed here have been checked for errors.

• At the top and bottom of the screen, you will see a button that says "Check for Errors". Clicking this button will begin the check for errors process.
• The system will run the meals through the My Food Program edit checks and display a progress bar. This may take several minutes. You do not need to remain on this page for the meal validation process to continue.
• Once the edit checks are complete, the meal errors list will be updated.

Reminder: Providers or centers can check for errors as many times as they want! We strongly encourage providers and centers to click "check for errors" at least once a week for a smooth claims processing experience.