No Age Range for Participant on Meal
How it Gets Triggered
This error gets triggered in two ways:
- A participant was checked in and their age doesn't fall into any of the licensing age ranges. Either they are too young or too old to be enrolled in the facility.
- A child with a birthdate of an infant was checked in for a meal and then the birthdate was changed to be a non-infant.
How to Get Details
The Disallowed Meals Report will list the participants with this error. For this error, we recommend that you run the Summary version of the report.
What the Provider or Center Can Do
Ensure the child’s birthdate is correct
- Correct the birth date and run another Check for Errors
- If the error does not clear after correcting the birth date and running another check for errors, you will need to contact your sponsor and ask them to withdraw your meal submission.
What the Sponsor Can Do
- Check that your Licensing Age Range or License Type settings are correct
- Check that the provider or center's licensed capacity or license type is correct
- If the claim is already created and you want to override this error and include the meals in the claim for reimbursement, you can create a manual claim adjustment.
- If this was a result of a participant's birth date changing from an infant to a non-infant, then:
- Withdraw the meal submission
- Change the participant's birthdate*
- Re-run the Check for Errors
*If the birth date was changed before the meal submission was withdrawn, then follow these steps:
- Withdraw the meal submission
- Change the participant's birth date to any other date
- Click Save
- Re-open the participant page
- Change the participant's birth date to the correct date
- Click Save
- Re-run the check for errors