Meals/Snacks Claimed in Excess of the Approved Total License Capacity
How it Gets Triggered
Site Details are configured to “Disallow Overage" or "Disallow All Meals" for Licensing Age Range Errors AND a meal or snack has more children checked in than is allowed by the total licensed capacity.
How to Get Details
The Disallowed Meals Report will list the participants with this error. For this error, we recommend that you run the Detail version of the report.
What the Provider or Center Can Do
- Verify that all participant birth dates are correct.
- Verify that the correct participants were checked in for the meal or snack with a licensed capacity violation.
What the Sponsor Can Do
- Verify that the license capacities on the site setup page are accurate.
- If the provider or center is operating in meal shifts, you can authorize them for shifts, set up the shift times and then ask the provider or center to designate which participants were on each shift.
- If you have another system to track that licensed capacity is in compliance, you can change Licensing Age Range Errors to “Ignore”.
- If the claim is already created and you want to override this error and include the meals in the claim for reimbursement, you can create a manual claim adjustment.