Meal Temperatures Out of Range

How It Gets Triggered

The sponsor has set the policy to disallow meals that are outside of the safe range and a food temperature was recorded outside of the safe range.

How to Get Details

The Food Temperature Report  and the Delivery Receipt Report will have all recorded food temperatures for each meal.


The Disallowed Meals Report will list the meals with this error. For this error, we recommend that you run the Summary version of the report.

What the Provider or Center Can Do

Adjust any food temperatures that were entered incorrectly.

What the Sponsor Can Do

  1. Ensure that your Cold Meal Maximum and Hot Meal Minimum temperatures are set correctly.
  2. Set the error check for "Disallow Temperatures Outside of Range" to Ignore
  3. If the claim is already created and you want to override this error and include the meals in the claim for reimbursement, you can create a manual claim adjustment.

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