No Out Time Recorded for Participant

How it Gets Triggered

The site is required to do in/out times for attendance and the site is configured to disallow meals with a missing departure time.

How to Get Details

The Disallowed Meals Report will list the meals with this error. For this error, we recommend that you run the Detailed version of the report.

What the Provider or Center Can Do

Add the missing out time for the participant.

What the Sponsor Can Do

  1.  Remove the error check to disallow meals with a missing out time
  2. Turn on the feature to automatically fill in the facility closure time if a departure time is missing.
  3. If the claim is already created and you want to override this error and include the meals in the claim for reimbursement, you can create a manual claim adjustment.

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