Meals/Snacks Claimed Outside of the Operating Days
How it Gets Triggered
A meal count is entered for a meal or snack that is not on a day that the facility is open.
NOTE: this can only occur if site days of operation are changed in Site Details after a meal count is entered.
How to Get Details
The Disallowed Meals Report will list the participants with this error. For this error, we recommend that you run the Summary version of the report.
What the Provider or Center Can Do
There is no action that a provider or center can take with regard to this error as meals or snacks not on the facility schedule do not appear for the provider or center to enter or edit.
What the Sponsor Can Do
- Verify the facility hours and meal times are correct
- Temporarily add back the day and meal with the error and then remove the counts.
- If the claim is already created and you want to override this error and include the meals in the claim for reimbursement, you can create a manual claim adjustment.