Reset a Password

If you forget your password, but remember your username, you can get a link to reset your password yourself. 

To reset your password, 

  • Enter your username 
  • Click Send Request

You will then be emailed a link to reset your password. Remember that passwords need to be 12 characters in length. There are no requirements for special characters, numbers or capital letters.


Don't know your username? Get in touch with our helpful customer service team and we can look up your account.

Still need help? Message Us