User Status

You cannot delete a user because we need to maintain an audit log of the actions taken by each user. Instead, you will want to set a user to inactive if they are no longer employed at your facility.

To change the status of a site-level user:

  • Click on "Users" or “Staff” on the main dashboard
  • Click on the name of the staff member..
  • Under Status, select either Active or Inactive.
  • Click “Save”.
Setting a user to inactive has two consequences:

1. Their name goes to the bottom of the list and is greyed out

2.  If they try to login, they will get the message “Invalid username and/or password.”

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