Process Claim for Individual Site without Batches

NOTE: the dashboard icon “Review Claim Errors and Disallow Meals” is called “Check for Errors or Submit to Sponsor” if logged in as a site-level user. In addition, site-level users do not have a “Process Claim” dashboard button.

The claims process has five steps:

  1. Meal validation (“check for errors”) by the site.
  2. Review and correction of any errors by the site.
  3. Submission to sponsor by the site.
  4. Correction of any errors by the sponsor.
  5. Claims creation by the sponsor.

To create a claim for an individual site:

  • Click on “Process Claim” from the main dashboard.
  • Select the correct month and year from the drop-down menu.
  • Click “Create Claim”.
  • My Food Program will now go through the meal validation process. Depending on the size and configuration of the site, this may take several minutes.
  • When the claim is finished, you will be directed to the claim screen.
  • For a summary of payable meals and additional details, you can click on the Claim Summary Report link on the bottom left.

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