Process Claim for Individual Site without Batches
NOTE: the dashboard icon “Review Claim Errors and Disallow Meals” is called “Check for Errors or Submit to Sponsor” if logged in as a site-level user. In addition, site-level users do not have a “Process Claim” dashboard button.
The claims process has five steps:
- Meal validation (“check for errors”) by the site.
- Review and correction of any errors by the site.
- Submission to sponsor by the site.
- Correction of any errors by the sponsor.
- Claims creation by the sponsor.
To create a claim for an individual site:
- Click on “Process Claim” from the main dashboard.
- Select the correct month and year from the drop-down menu.
- Click “Create Claim”.
- My Food Program will now go through the meal validation process. Depending on the size and configuration of the site, this may take several minutes.
- When the claim is finished, you will be directed to the claim screen.
- For a summary of payable meals and additional details, you can click on the Claim Summary Report link on the bottom left.
