Put a Claim on Hold

To put a claim on hold:

• Click on “Process Claim” on the main dashboard.
• Select the month/year of the claim and click the orange “Create Hold” button.
• This claim will now be skipped and the claim type will be listed as HOLD. It will also display the date and time and who the hold was placed by.
• To release the hold, just click the blue “Remove” button to the right of the claim.