Send a Welcome Email to a Site User [Feature]

This feature allows users to send a Welcome Email to a site-level user. The Welcome Email provides the username and a link for them to reset their password.

To use this feature:
  • Click on "Users" or "Staff" on the main site dashboard
  • Click on the name of the user
  • In the upper-left corner, click the blue button "Send Welcome Email.
    • If there is no button to send the welcome email, the user does not have an email address entered. Add their email address, save the user and re-open their page to send the welcome email.
  • The provider or center will get an email that looks like the image below
  • When they click on the link, they will be prompted to set their password.

Still need help? Message Us