Set or Reset a Password for a Center, Site or Provider [Feature]

This feature allows users to set or reset a password. For security reasons, passwords are not stored in plain text or viewable to others. 

To use this feature:

  • Click on Users or Staff from the main site dashboard
  • Click on the name of the user
  • Click the blue “Click to Set or Reset Password” button to reveal confirmation fields.
    • Type a password that is at least 12 characters long. There is no requirement for upper-case, lower-case, numbers or special characters.

    • Re-type the password in the Confirm Password box
      • If the two passwords do not match, you will get an error when you save.
    • Scroll to the bottom of the page and click Save

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