Set or Reset a Password for a Site-Level User

For security reasons, passwords are not viewable in the User Details. Even though you cannot see the passwords, they are stored and saved in the system in a secure format.

To change a staff member’s password:

  • Click on “Staff” from the main dashboard. (The button is called "Users" if the site is a family child care home)
  • Click on the name of the person whose password you would like to change.
  • Click the blue “Click to Set or Reset Password” button to reveal confirmation fields.
  • Enter the new password into the Password field.
  • Re-Enter the new password in to the Confirmed Password field.
  • Click “Save”.

*Passwords are not displayed in My Food Program for security purposes.

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