Menu food items differ from those recorded by the field monitor at the time of the visit
How it Gets Triggered
A meal recorded by a site differs from the meal recorded by a monitor.
How to Get Details
The Disallowed Meals Report will list the participants with this error. For this error, we recommend that you run the Summary version of the report.
What the Provider or Center Can Do
View the visit and ensure the monitor recorded the correct menu items.
What the Sponsor Can Do
- Edit the Visit to certify that the food items served matched the menu.
- If the claim is already created and you want to override this error and include the meals in the claim for reimbursement, you can create a manual claim adjustment.