Meals for the Provider’s Children or Other Residential Children Who are Not Income Eligible
How it Gets Triggered
There was a participant checked in for a meal that is marked as provider’s own/residential and there is not a Tier I income form on-file for their household.
How to Get Details
The Disallowed Meals Report will list the participants with this error. For this error, we recommend that you run the Summary version of the report.
What the Provider or Center Can Do
If you are not eligible to claim your own children, then this error should remain on your claim.
If you are eligible to claim your own children, then make sure that your sponsor has received your income form.
What the Sponsor Can Do
- If a child was accidentally marked as provider’s own or residential, then uncheck that box on their participant page.
- If the tier designation is Tier II or Tier I by Census or School District, then you will need to enter an income form for the provider's household. Refer to our Help Center article on allowing providers to claim their own children.
- If the claim is already created and you want to override this error and include the meals in the claim for reimbursement, you can create a manual claim adjustment.