Food Item is not Creditable
How it Gets Triggered
The food items on the menu are either:
- No longer creditable because the CN label has expired -OR-
- The sponsor has added the food item to the Excluded Foods List
How to Get Details
The Disallowed Meals Report will list the date and meal type with a food item that is not creditable.
What to Do Next
Refer back to the Disallowed Meals Report to find the date and meal type with a not creditable food item.
- Click on Menu from the main dashboard
- Select the date and meal type that is listed on the Disallowed Meals Report for having a Food Item is Not Creditable
- Click on "Edit Menu"
- Look for the red warning that says "Not Creditable"
- Remove the not creditable food item and replace it with a food item that is creditable
- Scroll to the bottom of the menu edit page and click save