Missing Infant Meal Notification
How it Gets Triggered
The sponsor has set the policy to disallow meals for participants under 12 months old who do not have an infant meal notification letter entered.
How to Get Details
The Disallowed Meals Report will list the participants with this error. For this error, we recommend that you run the Summary version of the report.
What the Provider or Center Can Do
- Ensure that participant birth dates are correct
- If the sponsor policy allows it, add an infant meal notification
What the Sponsor Can Do
- Change the policy to on Missing Infant Meal Notification.
- If the claim is already created and you want to override this error and include the meals in the claim for reimbursement, you can create a manual claim adjustment.