No Milk on Menu for Participant Age Range
How it Gets Triggered
Milk items in My Food Program are categorized as follows
| Milk Type | Valid Age Range | Notes |
|---|---|---|
| Infant Formula | Under 12 months | |
| Whole Milk | 12-23 Months | |
| Skim Milk | 2 years and older | |
| 1% Milk | 2 years and older | |
| 2% Milk | 2years and older | Summer Food Only |
| Fluid Milk | 1 year and older | |
| Flavored Milk | 6 years and older |
This error gets triggered if the site does not have milk on the menu to cover all of the age ranges.
For example, a child is checked in for a meal who is 1 yr old, but the only milk on the menu is 1% milk.
This error can also get triggered from a birth date change. If that is the case, you will also see the error No Age Range for Participant on Meal. Following the instructions on this Help Center article will also resolve the milk errors if the error is due to a birth date change.
How to Get Details
The Disallowed Meals Report will list the participants with this error. For this error, we recommend that you run the Summary version of the report.
What the Provider or Center Can Do
- Add the missing milk item(s) to the menu.
- Confirm that all participant birth dates are correct.
What the Sponsor Can Do
- Set the system to ignore meal validation
- If the claim is already created and you want to override this error and include the meals in the claim for reimbursement, you can create a manual claim adjustment.
To prevent the error:
- Exclude all milk types that you do not want on the menu by managing Excluded Foods
- Set a Default Milk for each of your sites