Food Items on Menu do not Match Food Items on Production Record
How it Gets Triggered
The food items on the menu are not the same as the food items on the food production record. This typically happens when food production records are done ahead of time and menu substitutions are made without corresponding updates to the food production record.
How to Get Details
The Disallowed Meals Report will list the meals with this error. For this error, we recommend that you run the Summary version of the report.
What the Provider or Center Can Do
Update the menu or update the food production record to ensure that the same food items are listed on both.
What the Sponsor Can Do
- Turn off meal validation entirely
- You can prevent this mis-match from ever happening if you check the box in Site Details labeled "Automatically update FPR when meal food items change"
- If the claim is already created and you want to override this error and include the meals in the claim for reimbursement, you can create a manual claim adjustment.