Missing or Expired Facility License
How it Gets Triggered
In site details, the setting is to "error" for missing/expired facility license and the license has not been entered yet or the license is expired.
How to Get Details
The Disallowed Meals Report will list the meals with this error. For this error, we recommend that you run the Summary version of the report.
What the Provider or Center Can Do
Providers and centers cannot add their own facility license. Make sure you have sent your updated license to your sponsor.
What the Sponsor Can Do
- Enter a new facility license
- Change the error check for Facility License Missing/Expired to "Ignore"
- If the claim is already created and you want to override this error and include the meals in the claim for reimbursement, you can create a manual claim adjustment.